Ptcasino takes your personal information seriously. This policy explains what data we collect, why we collect it, and how it is kept secure.
Ptcasino.bet ("ptcasino", "we", "us", "our") has prepared this Privacy Policy so you can clearly understand how we handle your personal information. By using our website or mobile app, this policy automatically applies to you.
This policy is written in plain, straightforward language — no legal jargon — because we believe every user deserves a clear understanding of how their data is protected.
Ptcasino never sells your data. It is used solely to improve our services and maintain security. You can view or delete your data at any time.
This Policy Is Our Terms & Conditions Reading both together will give you the full picture.
Ptcasino only collects the information necessary to provide our services and meet legal obligations. We do not ask for anything beyond what is required.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile Number, Email Address | Account Communications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Usage Data | Login timestamps, betting history, game preferences | Service Improvement |
| Device Information | IP Address, Browser Type, Operating System | Security & Fraud Prevention |
| Cookie Information | Session Cookies, Preference Cookies | Improving User Experience |
Ptcasino never stores your bank account password, OTP, or full payment card number. If anyone ever requests this information claiming to be us, treat it as fraudulent.
Collected data is used only for specific, defined purposes — never for anything beyond that.
Ptcasino only sends promotional messages with your consent. You can withdraw that consent at registration or at any point thereafter.
Ptcasino never sells your data or shares it with third parties for commercial purposes. In limited circumstances, certain information may be shared with specific third parties.
Only the minimum necessary data is shared with trusted partners for payment processing, identity verification, and technical services. These partners are prohibited from using the data for any other purpose and are bound by our privacy policy.
Data may be disclosed in response to a court order, government investigation, or a lawful request from law enforcement. In such cases, ptcasino has no alternative — complying with legal obligations is our duty.
Ptcasino never sells or shares your data with advertisers, data brokers, or other betting companies.
The ptcasino website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent you from logging in or placing bets on ptcasino.
Ptcasino does not retain your data longer than necessary. As a general rule, data is kept while your account is active and for a defined period after closure to meet legal requirements.
Financial institutions are legally required to retain certain data for specified periods. These retention timelines are not set by ptcasino — they are governed by international financial regulations.
Ptcasino uses industry-leading security technology to keep your data safe.
Please note — no data transmission over the internet is completely risk-free. ptcasino does everything possible to protect your information, but keeping your password confidential and avoiding suspicious links is your own responsibility.
Ptcasino believes you should have full control over your own data. Under international privacy laws, you are entitled to the following rights.
You can request to see what information we hold about you at any time.
Simple RequestYou can request corrections to any inaccurate or outdated information. We will update it as quickly as possible.
Quick UpdatesAfter your account is closed, you may request deletion of your data once the legally required retention period has expired.
After the Legal Retention PeriodYou can withdraw your consent to marketing messages at any time. Your access to our services will not be affected.
At Any TimeTo exercise any of these rights, please contact our support team. Requests are typically responded to within 30 days.
Ptcasino's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age verification is carried out at registration. If we are notified that an underage user has created an account, that account and all associated data will be deleted immediately.
If you suspect a minor is using ptcasino, please contact our support team immediately. We will act promptly.
Ptcasino may update this Privacy Policy from time to time. For any significant changes, registered users will be notified via in-app notification or email.
The date of the latest update is shown at the top of this page. Continued use of ptcasino after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, concerns, or requests, please don't hesitate to get in touch with us.
We aim to respond to all privacy rights requests within 30 days of receipt.
At ptcasino, both our technology and our policies actively work to protect your information — not just in words, but in practice.
Ptcasino never sells your name, contact details, or betting habits to advertisers or any third party. This is a core commitment we stand by.
Zero Data SalesPtcasino uses the same SSL encryption standard trusted by banks. Every transaction you make is fully secured.
256-bit SSLYou can view, update, or delete your data at any time. You have full control over your account.
Full ControlOnly authorized personnel can access your data, and only when necessary. Every access is logged.
Strict Access ControlOur automated monitoring system is active around the clock. Any suspicious activity triggers an immediate alert.
24/7 MonitoringPtcasino follows GDPR standards, widely regarded as the world's most stringent privacy regulations.
GDPR CompliantSigning up with ptcasino isn't just about placing bets — it means joining a safe, trusted platform where your personal information is fully protected.